Payment Options & Other Terms

By completing a purchase on our web site, you agree to the terms and conditions below. If you have any questions please contact us BEFORE completing your order.

Due to excessive credit card fraud and forged non US Postal Service money orders, the only payment options offered are Personal Checks* and US Postal Service Money Orders.

I will continue to do what I can to offer you service that will make it worth the hassle of sending in a personal check or USPS Money Order. Thanks for your past and future support.


Payment Options

US Postal Service Money Orders

When your payment arrives the product will be released for shipping. This payment method is preferred and provides the fastest turn around time. No other types of money orders or cashier's checks will be accepted.  It is recommended that you use some sort of tracking when sending USPS Money Orders since replacing them is somewhat difficult and time consuming if they get lost.

*Personal Checks

We offer this as a convenience so you don't have to drive to the post office to get money orders. If you choose this method of payment you will be required to send us the image of the canceled check that your bank provides in their online banking service showing the front and the back of the check after it has been posted to your account. If desired you may delete the last 6 numbers of your account from the front of the check in an image editing program before emailing that image. If you cannot provide this information then your only payment option is to send in a US Postal Service Money Order.

A heads up for you if you bank with Wells Fargo - Do not send payment through your Wells Fargo checking account or any of Wells Fargo's payment services. We will NOT accept any personal checks or "billpay" atomated checks from Wells Fargo as they will not provide us with complete verification of the cleared checks in a timely manner. Sorry for any inconvenience. If you only bank with Wells Fargo then USPS Money Orders are your only payment option.

There will be a $50 charge for any checks that are returned due to insufficient funds. You may also be liable for interest and costs of collection, court costs, and attorneys' fees if it goes to collection.

ATTENTION! - You should mail off your payment as soon as you can after check out. Your mailed in payment must reach us with in 7 business days after the order date to hold the order for you. If for some reason your mailed in payment does not reach us within 7 business days your order may be canceled and the money order or check will be returned to you uncashed unless you have discussed the delay with us and have prior approval for it. 


Shipping

We ship most orders by UPS Ground, insured with a signature required at delivery. Other shipping options may be used at our optoin. You may request a specific shipper in some cases but be aware that delays and additional fees may apply.

Shipping orders paid by USPS Money Orders

Your order will be held until the money order payment has arrived and has been verified. This usually takes one business day.

When paying by US Postal Service Money Orders money order this way, we can ship to any address you choose by any method you prefer ( extra fee may apply for some shipping methods).  We ship all orders with higher dollar value (over $500) by UPS or FedEx ONLY with full insurance and a signature required. No exceptions.

Shipping orders paid by Personal Checks

Your order will be shipped as soon as the check has posted to your account. See above for the cleared check image reqirements.

 


What will happen if your mailed in payment does not reach us within 7 days

Your order will be held for a maximum of 7 days pending receipt of your payment. Please contact us if your payment is going to be delayed to discuss extending this window. Your order will be canceled and you will lose your place in the waiting queue if payment does not reach us by 7 days.


 Some items come with bonus points. The bonus credit is usually valid for six months from the ship date of the order.  Some restrictions apply. See the bonus point pages associated with the product that has them.


Inventory Stock Status - The quantity shown in stock on our web site is not 100% real time though we try to keep it as up to date as possible. Please contact us before ordering to make sure the item(s) you want are available if the ship time is a critical factor for you. Most orders will ship within 3 Business Days from the date they were placed. If your order is going to take longer than that we will notify you before proceeding for your approval on the delay.

Warranties on New Merchandise - Unless otherwise noted, all items offered for sale are new merchandise with full manufacturers warranties. We will assist the customer with any warranty claims to the best of our ability, but any defective new, display or demo merchandise that is covered by the manufacturers warranty, must be sent to the maker for service / replacement, unless otherwise authorized by us in advance. 

Returns, Cancellations & Exchanges - We do not offer returns or exchanges on new, display or demo warrantied merchandise unless otherwise noted in writing. Please check your order carefully before finalizing it. Once any warrantied items have been shipped to the buyer they cannot be returned for exchange or refund without prior permission unless otherwise noted on the item description or in advance in writing.  Returns may be subject to a 10% restocking fee or a minimum return fee of $10, whichever is greater, if a return is authorized. Shipping fees are not refundable. If the product had "Free Shipping" included then you will be liable for shipping fees in most cases. The return shipping fees will also be the responsibility of the customer and will be added to the non refundable portion of the order total.

Canceled Orders / Refused Shipments - Cancellation of an existing order or refusal of a shipment - without authorization, will place the buyer liable for all shipping and insurances fees that are incurred on that order which can include shipping from one of our supply warehouses to us AND / or the shipping fees directly to the customer plus return shipping fees to us. Those fees cannot be refunded once incurred. If the order came with Free or Flat Rate Shipping the total of non refundable shipping / insurance fees may be greater than the total shown on the invoice. If the item was already shipped from one of our warehouses either to us or to the customer, a cancellation or refused shipment will be subject to a 10% or $10 minimum restocking/cancellation fee, whichever is greater, and may be grounds for closing the customer account and blocking of future purchases from us. All outgoing and additional return shipping fees will not be refunded.

Special Orders / Back-Orders & Delayed Orders - Due to the long term nature of special orders, back-orders or delayed orders, the price quoted at the time of purchase cannot be guaranteed. If for some unforeseen reason  our cost or the retail price on an item increases above what it was at the time of purchase or if the seller of the item sets a new MAP price, then the customer will be required to pay that increased price, or at their option cancel the order.  Deposits will be refunded if the customer chooses to cancel rather than to pay the new price.

Used Items are sold with a 3 day inspection period - Unless otherwise noted on the item description, you will have three days to inspect the item. If it does not meet with your approval you may return it for a refund of the purchase price only, less any shipping fees even if the item came with Free Shipping. In that we are overly cautious on the description of used items, the shipping fees are not refundable and you are responsible for paying the shipping both ways to return a used item. Demo or display items with full warranty do not have a 3 day inspection return option.

Fees - There can be various fees associated with a purchase. In the event of a return, cancellation or refused shipment, those fees which are not refunded to us by the various services will be the responsibility of the buyer. In all cases the shipping fees are non refundable unless the we or the Shipper (UPS / FedEx / USPS) has made an error and has authorized the refund. 

Shipping Signature Requirements - We will not ship orders over $100 without a signature required at delivery. Please do NOT ask to have your package left on the porch. Do not place an order if you are unable to have someone there to sign for the package .

Insurance Claims - UPS and FedEx have a very low rate of damaged or lost packages, but, in the unlikely event of a damaged package, you must notify us within 24 hours of receipt of the package in order to be allowed any insurance claims. If the box appears damaged, DO NOT OPEN IT. Have the driver watch you open it to inspect for damage if at all possible. Take a video and or photos of the process including an image showing the driver. If the driver is not there, call the shipping company and have them send someone to inspect a damaged package, or take it in to their facility if requested BEFORE you open it. Please take photographs of the outside of the box and the damaged contents if possible and email them to us.

Be aware that the US Post Office will not process a lost package search until at least 30 days have passed. UPS and FedEx will start a trace immediately. Insurance Claims with the US Post Office may take up to NINETY DAYS (Three Months) or more.  We do not normally ship high dollar shipments by US Mail unless requested by the customer. Before requesting the shipment of a high dollar order via the US Mail, remember that it may take several months before we can get a claim paid from the Post Office.


We Ship to US Addresses Only!

We do NOT ship ANYTHING we sell, outside the USA.. Requests for shipping outside the USA will not be answered so please don't ask.

ITAR Compliance

Many of the items we sell with ranging reticles and trajectory compensation abilities related software and technology are controlled by the U.S. Department of Commerce for export from the United States. If you wish to export any of these commodities, technology or software after you purchase tham from us, it is your responsibility to obtain proper authorization from the U.S. Department of Commerce Bureau of Export Administration. Link to the US State Dept. ITAR Web Site


We are not responsible for typographical errors on the web site or in any email communications be they from us or from the various makers or sellers of the products we offer, or verbal errors in phone conversations. Refer directly to your order to make sure you are getting the exact model number(s) desired on your order.  Product specifications subject to change without notice.

Our Goal 

We aim to provide you with the right product for the right application. We strive to give you personal service and sound advice on every purchase. Please don't hesitate to email us with any questions you might have concerning our offerings. If you are not happy with some part of a transaction, please tell us and we will do what we can to rectify the problem. If you would like us to offer something new, let us know and we will consider adding it to our inventory.

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