March Scope Ordering Information

YOUR NEW MARCH SCOPE WILL BE BUILT TO YOUR SPECS

The build process will not begin until the full payment has been received by us. 

• NOTE: We are closed on Sundays. We will send the payment information document for orders placed on Sunday, and will answer emails, texts and voice messages that were sent to us on Sunday on the following Monday morning.  

Payment Deadline

Your payment in full must arrive within 7 days of your original order date to keep your order in place. The build process for your new March scope order will be begin only when the full payment has been received by us. If payment does not reach us within the required 7 days, your order and scope build will be put on hold. 

The only payment methods we accept are Wire Transfers, Zelle or US Postal Service Money Orders. No exceptions. We do not accept ANY OTHER forms of payment. Detailed payment instructions will follow in a separate email once your order has been placed.

Once your order has been placed on the website the procedure is as follows:

•  You will be sent an email giving detailed payment instructions. You may choose either payment method listed or a combination of the two.
• There is no fee on our end for a Wire Transfer. Your bank will likely charge you a fee. Credit Unions tend to have the lowest Wire Transfer Fees. You will probably need to go in to your bank to initiate a wire transfer unless you have the process already set up with them so you can do it over the phone or online. See the Payment Options & Other Terms page for more information.
• Send the full payment amount, arriving within 7 days to start the build process. If there is going to be a delay, please let us know.
• Payments are non-refundable. Once the initial payment has been received by us and the build order submitted, your order cannot be canceled or changed for any reason. Please make sure your order is correct before sending your initial payment.
•  Once your initial payment has arrived on our end the build process will be ordered at the March Optical factory - Deon Optical Design Corp, in Japan. We cannot change the specs or the model once the order has been placed with DEON Optical so contact us immediately if there are changes needed.
•  We will notify you when your scope ships from Japan and again when it arrives at US Customs in Los Angeles.
• Once shipped to you, the tracking will be sent by email and posted on the order history. The selling price includes UPS Ground shipping with full insurance. There will be an added fee to ship outside the lower 48 states. There are other shipping options available for an additional fee, just ask.

No Returns or Exchanges

We do not accept returns or exchanges on March Optics products. March scopes have an extremely low failure rate so the need for a return is very rare. You will need to send your scope to Japan for all warranty service. Contact us for more information. Once shipped to you, canceled / refused shipments on all orders will have the actual return shipping and re-shipping fees added to the total order amount which must be paid before we will re-ship your order. On average those fees will run at least an additional $120.

Please note that the scope boxes may sustain some shipping caused dents or distortion during trip from Japan. The scope box is designed to protect the scope. We do not replace boxes with minor damage from shipping. If the box is rendered unusable from shipping from Japan, we will notify you before sending your scope to discuss options. 

Unwanted Orders

If for some reason you no longer want your scope once it has arrived at our location, we will do our best to sell it for you. There will be a minimum $200 sales commission to market your scope for you. As noted already above, orders cannot be canceled once the payment has been received and the payment is non-refundable.

Warranty

LongRangeSupply.com does not warrant March or any other products we sell either directly or implied. All warranty claims for March products must be directed to Deon Optical Corp. The customer is responsible for paying any shipping fees to send the item in for warranty service, though DEON Optical will, at their option after inspecting the scope, pay the shipping both ways if the scope is determined to be defective within the first 30 days of receipt.

The written March Scope Warranty can be found on the following link:

PDF Download:
https://marchscopes.com/wp-content/uploads/2020/06/Deon-Warranty-2020-01-09.pdf

https://marchscopes.com/support/

Proposition 65 Warning

 WARNING: The products we sell may contain, and in use may expose you to Lead and other substances known to the State of California to cause Cancer and Reproductive Harm - www.P65Warnings.ca.gov.